How refunds work for what is sold on this site. It is part of the terms.
1The course and its instruments
A module, the complete course, the performance tracker and the complete audit are sold by our online reseller, Paddle. Refunds for them follow Paddle’s refund policy, which you find at paddle.com/legal/refund-policy.
To ask for a refund, go to paddle.net and choose “Request refund”, or use the link in your receipt. You can also write to contact@themoneygame.uk and we pass it on; the day your message reaches us counts.
The performance tracker: you can withdraw within fourteen days of the first payment and get that payment back. It renews by itself for another year. You can cancel at any time before the renewal, at paddle.net or with the link in your receipt, and the tracker then runs to the end of the year you paid for.
If something is wrong: if what you bought does not work, is not what the page described, or your access does not open, write to contact@themoneygame.uk. We put it right, and where it cannot be put right you get your money back.
2The coaching
The live coaching and the private course are sold by us, not by Paddle. You can withdraw within fourteen days of the booking, as long as the coaching has not been fully delivered. If you asked for it to start within those fourteen days and you withdraw before it is fully delivered, you pay for what you have received. We pay back within fourteen days of your withdrawal, to the payment method you used. Write to contact@themoneygame.uk.
3How to withdraw
Say it in your own words, with your name, the email address you bought with, and what you bought. For a purchase through Paddle: at paddle.net. For the coaching: in a mail to contact@themoneygame.uk. Or copy this form:
To: K Hasan, trading as The Money Game, contact@themoneygame.uk
I withdraw from my contract for:
Ordered on:
My name:
The email address I bought with:
Date:
We confirm by mail that we received it.